This policy explains how CloudYork handles personal data when you visit the website, contact us or use a CloudYork service. This policy explains how CloudYork uses cookies and browser storage, the available categories, and how you can change or withdraw consent.
Updated 28 August 2026We may collect contact details, enquiry and order information, account and billing records, support correspondence and technical data needed to operate and secure services.
We do not ask for sensitive personal data through the public contact form.
Data is used to answer enquiries, prepare and fulfil orders, provide support, secure services, meet legal obligations and improve the website.
Processing is based on steps requested before a contract, performance of a contract, legal obligations, legitimate interests or consent where required.
Data is shared only with providers needed for hosting, email delivery, billing, security and professional advice, or when disclosure is legally required.
Where data is processed outside its original region, CloudYork uses appropriate contractual and legal safeguards where required.
Personal data is kept only as long as needed for the stated purpose, contractual records, dispute handling and legal retention duties.
CloudYork applies reasonable technical and organisational safeguards, but no internet service can guarantee absolute security.
Essential storage is used for language, currency and theme preferences. If optional analytics is enabled, limited usage data may be processed under the applicable consent settings.
You can control browser storage through your browser and the settings made available on the website.
Depending on applicable law, you may request access, correction, deletion, restriction, portability or object to processing, and may complain to your data protection authority.
Use the CloudYork contact form for privacy requests. We may need to verify identity before acting on a request.
Cookies are small values a website can store in your browser. Websites may also use local or session storage for settings and technical state.
CloudYork stores only the information needed for the stated purpose and does not place optional services before the relevant consent is granted.
Necessary storage supports core website operation, security and the record of your privacy choices. It cannot be disabled through the preference center because the site needs it to provide these functions.
Preference storage may remember optional choices such as display, language or regional settings. You can enable or disable this category in Cookie settings.
Analytics services may help CloudYork understand how the public website is used. No analytics provider is currently active. If one is added later, it will only load after analytics consent.
Marketing services may support advertising or campaign measurement. No marketing provider is currently active. If one is added later, it will only load after marketing consent.
CloudYork stores a first-party consent record containing the consent version, time, category choices and website locale. It does not contain your name, email address or other direct contact details.
Open Cookie settings in the footer to update or withdraw optional consent at any time. Revoking a category stops registered services and removes their declared non-essential storage where possible.
You can also clear website data in your browser. Doing so may cause the consent request to appear again.